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FAQ
Store Questions
What are your store hours?

Regular Hours:

Monday through Friday: 10 AM until 4 PM 

Saturday: 9 AM until 3 PM

Sunday: Closed

What payment methods do you accept?

We accept the following forms of payment online:

  • American Express
  • Discover
  • MasterCard
  • VISA
Do you offer curbside pickup?

Yes, curbside pickup is available on the following schedule

  • Monday through Friday: 10-4
  • Saturday: 10-2

To arrange for curbside pickup, simply make your online purchase. When checking out, use your address as the "ship to" address, but select "pickup in store" when that option presents itself on the next screen. Then call us when you get to the store and we will be happy to bring your purchase out and place it in your car.

Alternatively, you may call us at 404-237-7582 to make your purchase and then come to the store for curbside pickup.

Do you ever need new volunteers?

We always welcome new volunteer applications. Our volunteers assist with everything from helping customers, running the register, working with the buyers to receive new merchandise, decorating the store, and so much more. All volunteers work out of our brick and mortar store location in Atlanta, GA. If you are interested in volunteering, please email us at [email protected].

Is there parking at the Cathedral Book Store?

Customers may park for free in the parking lot of the Cathedral of St. Philip. Click here for directions to the Cathedral of St. Philip and information about parking.

What is your shipping process?

No shipping is done on weekends or federal holidays. Orders we receive in the afternoon are usually not processed before the next day. If some items are out of stock the processing will take longer.

Generally, items will be sent via U.S.Priority Mail or USPS First Class. Shipments of a higher value and weight are sometimes shipped UPS, so make sure the address you provide will work with either method if your shipment total is over $100.

Call or email us if the available shipping options don't meet your needs.

Rates are calculated based on the shipment total. Most of our shipping rates for website orders are discounted rates. Phone orders do not receive the discounted rate.

If you are having a gift shipped to the recipient please let us know in the "Order Notes" section so that we won't include the part of the receipt with the prices. Let us know if there is a message we can include on a gift enclosure.

Please be sure to give us your email address to receive tracking numbers when applicable, and shipping notices.

We only ship to the United States, Puerto Rico, and the U.S. Virgin Islands.
If the item you order is out of stock, we will email you to inform you and give you an estimated date for availability.

Order Total Shipping Cost (Standard Method)

TOTAL PURCHASE    SHIPPING

  • $0.01 - $5.00            $2.50
  • $5.01 - $10.00          $4.50
  • $10.01 - $15.00        $5.50
  • $15.01 - $25.00        $7.50
  • $25.01 - $35.00        $8.50
  • $35.01 - $50.00        $8.99
  • $50.01 and over        $9.99
What is your return process?

Please contact us by phone to arrange returns. Return shipping costs must be paid by the customer, except in cases of defective products.

Do you offer special sales?

Throughout the year we have special sales and promotions. For the best way to learn about these and stay up-to-date with new products we carry, join our email list or follow us on Facebook!

What is your privacy policy?

The Cathedral Book Store collects certain customer identifiable information from those who visit this website and either request information or register to be on the mailing list. This is information that can be associated with a specific individual, including name, address, telephone number, email address, credit card number and expiration date membership history, and other directly related information stemming from online memberships and purchases that are directly linked to the individuals and their transactions. This information may be merged with other information the Cathedral Book Store already has, such as whether you have previously purchased from or contributed to the Cathedral Book Store, or information available from other sources such as credit card verification and credit services and dealers. The Cathedral Book Store server automatically collects through the use of log files information about what sites visitors came from and which pages are visited at the Cathedral Book Store site. We use this information in the aggregate.

Customer identifiable information will be used to process transactions through this website, including credit card and e-check processing. Email addresses may be used (unless otherwise requested) to send you information about the Cathedral Book Store, such as events, merchandise, and opportunities to support the Cathedral Book Store. None of your customer identifiable information will be shared with organizations outside the Cathedral Book Store, so far as the United States Patriot Act will allow.

To prevent unauthorized use of your customer identifiable information, we have put in place physical, electronic and managerial procedures. Our software prevents others from reading or intercepting your personal information, including credit card number, name, and address as it is in transit across the Internet and when it is stores here.

I have a question not answered here

You may either call us at 404-237-7582 or fill out our contact form on the right-hand column of this page.

Website/Online Ordering Questions
What are your 'general terms and conditions"?

With the exception of imprinted items, refunds are available within 30 days of purchase. Imprinted items, since they have been customized for the customer, and shipping costs are nonrefundable.

Are all of the products you have available on your website?

Unfortunately, not at this time. As a small faith-based business we are mindful of our costs. Some of the beautiful gifts and other items we carry would require special shipping and the cost of shipping sometimes prohibits us from making an item available on our website. For the best selection of our merchandise, please visit our brick and mortar store.

Will you special order items?

Yes, we will special order items if they are available from the publisher or distributor. Please call the store at 404-237-0831 to request a special order. Please have as much information about the item you are looking for as possible. Special orders often require research and may take several days for us to let you know if a product is available. We always try to let the customer know if we believe and item may take some time to receive.

Do you offer imprinting or engraving?

We offer imprinting on Bibles and Prayer Books.

Can you ship items from your store to a location outside the United States?

At this time, the Cathedral Book Store can only ship products within the United States. We cannot currently accommodate requests to ship things to countries outside the United States.

I have a question not answered here

You may either call us at 404-237-7582 or fill out our contact form on the right-hand column of this page.

Special Events, Book Talks & Other Programs
Do you ever have events with authors?

Yes! Every year we host our annual Jane Baird Lecture which celebrates conversations in faith. Throughout the year, we may host additional author programs depending on new books being published and author availability. For the best way to learn about these and stay up-to-date with new books we carry, join our email list, follow us on Facebook or check out our 'Upcoming Events' page.

Contact information
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